Mailbox, Locations, Postal Address FAQ

What locations do you have available? What is the location address?

We only have one location in Los Angeles. The full location address is available on the first page of sign up. For customer privacy, we do not actively promote nor display our location addresses on the web site.

What will my mailbox address look like?

When you sign up, you will get your own mailbox number that will make your address look like a office suite. For example, if your mailbox number is 7890 at the following fictitious address, then your address will be:

• Kelly Taylor
• 111 Some Street. #7890
• Los Angeles, CA 91789

This is an example address used for illustrative purposes. It is NOT our location address.

Can I use Los Angeles as the city name instead of Walnut? Will mail still get delivered properly if I use it?

Yes, you can use Los Angeles as the city. As long as you have the right postal code, mail will get delivered to us properly. This is usually great for business cards or when showing your address on your web site.

Note that if you are using your mailbox address as a shipping address when ordering products online, you may notice that many e-commerce sites will verify your address and match the city name with the postal code. It is recommended that in those case, you use the formal address given to you by us.

Is your location address a PO Box address?

No, our location is a physical office and has a real street address, which gives you more benefits than a PO Box:

• Our address looks more professional (see above for address format). A PO Box address doesn’t look good on a business card.
• You can receive mail and packages from all couriers. A PO Box will only allow you to receive parcels from USPS only.
• A PO Box requires you to get out of bed, put on clothes, get in the car, and drive to the post office. With our mailbox, car, driving, and clothing are optional. And you can technically view your mail on your bed as well.

Do you have other locations? Do you plan to open a location in xxxx city?

We do not have other locations at the moment. We do have plans to open new locations in the future but there are no time lines set.

Can I forward only certain mail? I don’t want to forward all my mail to you.

You are not required to forward all your mail to your new Virtual Post Mailbox. If this is the case, do not file the Change of Address with the USPS. Instead, update your mailing address with anyone who you want mail sent to your new mailbox. In this way, you can use your mailbox for only particular purposes.