Once you sign up for a mailbox with us, you may begin forwarding your mail to your new Virtual Post Mailbox. You will need to file a Change of Address form with USPS and update your mailing address information with those that send you mail. This quick guide will help you transition your mail over to us smoothly and easily without losing any mail.
Filing a USPS Change of Address Form
A Change of Address (COA) request is a request to have USPS forward your mail to a new destination address. This can either be temporary or permanent. There are 3 ways to submit a request:
- Online – Fastest way to file. Requires a $1 verification charge to your credit card. See USPS Internet Change of Address FAQ for more information.
- Telephone – Request your change over the phone. Call 1-800-ASK-USPS (1-800-275-8777). Requires a $1 verification charge to your credit card. See USPS Telephone Change of Address FAQ for more information.
- In Person – File the request in person at your local Post Office. This is free. PS Form 3575 is available at the Post Office. You can also print out the Internet Change of Address form you filled out online and take it to the Post Office.
All 3 methods require you to verify that you’re the one who is authorized to make a change of address request.
IMPORTANT: Forwarding Residential Mail to Your Virtual Post Mailbox
Due to an USPS limitation, you cannot file a Change of Address online to forward residential mail to our commercial mailing address. You must file your request in person at the local Post Office.
Update: One helpful user has told us that it is possible to file the Change of Address online by going through the credit card verification. You can give this a try and if it doesn’t work, go ahead and head over to the Post Office.
Moving out of the country?
Make sure to file your Change of Address request with USPS before you leave. Otherwise, you may end up having to update your mailing address with senders before moving. You need to do this either way, but at least you have more time if you do file your request with USPS.
Updating Mailing Address For Your Mail
Not Sure Which Address You’ve Updated?
You may miss updating mailing address for some mail. Don’t worry. If you filed an address change, you can see which mail was forwarded by USPS. You can then update your mailing address with the sender without skipping a beat.
Once you have your new mailbox with us, you can immediately notify people and update your mailing address with those who sends you mail. This may include:
- Telephone, gas, electricity, and other utility companies
- Tax entities, business-related government correspondences
- Banks, credit cards
- Magazines, catalogs, mail offerings
- Subscriptions for professional organizations, clubs, school alumni newsletters
Only forward mail you wish to receive using your Virtual Post Mailbox. If you are moving within the US, you can continue to receive mail you want to deliver directly to you. These may include magazines or NetFlix DVDs.
Change of Address Confirmation
Once you’ve submitted your mailing address change, USPS will mail you up to 3 forms of confirmation:
- A Change of Address Validation Letter will be sent to your old address if you still reside there prior to your move. If you have already moved, then this letter is not sent.
- A Permanent Change of Address Confirmation Letter will be sent to your new address. You will see this mail inside your online postal mailbox.
- A welcome kit will be sent to your new address containing offers and coupons related to your new address.
When you receive your confirmation letter inside your Virtual Post Mailbox, you will know that USPS has processed your request and your mail will start getting forwarded.
How long will USPS forward my mail?
USPS will forward your mail for up to 12 months for First Class Mail, Express Mail, and Packages. Periodicals and Magazines will be forwarded for up to 60 days.
How long before mail is forwarded to my new address?
After USPS processes your change of address request, mail may take 7-10 business days before arriving at your new address. So it might take about 2 weeks before you see your mail online.
Changing address for multiple people in your household
You need to fill out a separate Change of Address request for every recipient’s mail you forward. Yes, it’s tedious, but USPS will only forward mail that matches the recipient that appears on the request form.
It is possible to complete only one Change of Address for the entire household. This way is ideal if your entire family is moving or if you’re looking to move everyone’s mail to your new mailbox.
Changing your business address
You need to file a separate form for your business if you want to forward your business mail to the new address.
Read the comprehensive FAQ from USPS if you have more questions.