Owning our mailbox stores gives us more control of our mailing operations. This helps you by giving you a long term and stable address.
It’s good for you to know that many other virtual mailbox services never handle your mail themselves. Instead, they use third-party partners like PO boxes, USPS stores, virtual offices, coworking spaces, or mom and pop mailbox stores to perform their mail services. That is why they can have many locations in multiple cities and states.
Virtual mailboxes that use third-party partners pose a higher risk of changing those partner locations and your address being shutdown or changed due to closures. This is especially true with the COVID-19 pandemic.
Owning and operating your own location reduces dependency on others and thereby reduces the risk of your address changing on a more frequent basis.
We can process mail much faster than other virtual mailboxes because we operate and own our facilities. How it works is mail goes from the courier to us, which cuts down on processing time. Comparatively, competitors that use third-party partners will have your mail and packages go through additional stops during the delivery process before it even gets into your virtual mailbox.
This can result in the loss, damage, and theft of your mail and packages along the way. Plus, you’ll have mail processed at another location, which can add up to another week or two before you can access your mail.
Traveling Mailbox relies on third parties to receive, sort, and forward your mail and packages to their processing facilities. If you purchase a location address be aware that they partner with independent mail providers such as UPS stores to simply receive mail in each local area, but they process mail and packages in their North Carolina hub. This often causes higher risk of delay in delivery times and lost mail and packages altogether.
With VPM, you can rest assured that your mail is processed and stored at each location. Mail is usually available for you to view either the same day or within 1 business day of receiving it. We’ve got it down to a science, so you can immediately read and take action on all business needs.
Advanced Mail Scanning Solutions
VirtualPostMail uses advanced commercial high-resolution scanners to deliver scans in PDF with full-text search enabled. That means faster delivery of your scans to meet our promised turnaround time to you, higher quality in scans, and you can search, sort, and manage your physical mail just like email.
- Our mail scans use OCR technology and combine machine-searchable text with original image.
- Every mail is converted to a searchable PDF so you can manage and search the contents of your documents easily as email.
- Mail scans are professionally processed and reviewed for consistent quality.
- Mail content is always scanned in color at 300 DPI.
Best Customer Support
Guided by our company values, our stellar customer support team is devoted to helping you address any kind of issues and/or concerns with the ultimate respect and efficiency. Our customer support team boasts a number of “best-in-industry” records.
VirtualPostMail is committed to seeing through your request end-to-end. For example, you will never pay extra shipping costs for packages forwarded to the wrong address by mistake. If this was a VirtualPostMail operator error, we will take care of the costs. If it was an error made by the courier (USPS, FedEx, or UPS), then we would gladly assist in filing a claim on your behalf and help get a full refund.
On occasion, you may receive returned mail or packages due to USPS error. In those instances, VirtualPostMail will get back in touch with USPS on your behalf. We will have the situation sorted out free of charge and request USPS to re-ship with no additional cost.