TruAssist

Remote Back Office Team to Grow Your Business

Get a team of trained and dedicated assistants to handle your operational business tasks without the hiring headaches.

Get a team of trained and dedicated assistants to handle your operational business tasks without the administrative headaches.

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Delegate Your Tedious Operational Tasks

Administrative
Email correspondences
Make outgoing calls
Schedule meetings and appointments
Take meeting notes
Bookkeeping
Basic accounting data entry
Enter bills (A/P)
Issue invoices (A/P)
Purchasing
Search products
(business related items only)
Compare prices
Purchase business and office
products / supplies

How It Works

1
Submit your task request.
2
A Task Manager reviews your task.
3
Your task is assigned to a TruAssistant to complete the work.
4
A Task Manager reviews the completed work to ensure high quality results.

Process Flow

No More Wasted Time

Save time by offloading your tedious operational business tasks and get rid of the burden of hiring and onboarding. TruAssist takes care of screening, training, payroll, benefits and more.

Save time by offloading your tedious operational business tasks and get rid of the burden of hiring and onboarding by having TruAssist take care of screening, training, payroll, benefits and more. The only thing you need to worry about is delegating the tasks.

High Quality Results Delivered With Every Task

With TruAssist, your tasks are assigned to a task manager who reviews and then assigns them to a TruAssistant with the relevant experience and skills to do the work. When the task is completed, the task manager reviews it to ensure quality results before it gets to you.

U.S. Based Employees

All TruAssistants are hired as employees and U.S. based. No outsourced contractors. No time zone differences. No language barriers.

Get Consistent Communication

Never be left wondering how a project is going or when a task is going to be completed. Once your request is received, you’ll be paired with a Task Manager who will keep you in the loop until task completion.

Still have questions?

What will TruAssist not do?

TruAssist only works on business-related tasks that can be performed remotely.  This means TruAssistants cannot perform personal-related tasks or tasks that require physical activities like coffee runs, dry cleaning pick-ups or housekeeping duties. However, they can order groceries and office supplies online.

TruAssist does not include any packaging, shipping or mailing services, since these involve physical stamps and supplies. You'll need to sign up for a virtual mailbox service if you have shipping or mailing needs.

Does TruAssist offer more services than what is listed?

At this time, main services are restricted to administrative, bookkeeping, and purchasing tasks. Please see our article for a detailed list of supported tasks.

When it comes to my data, what security measures are in place?

Each team member must pass a background check before they can begin working. Plus, all are HIPAA compliant and handle your sensitive data with discretion.

All VPM web applications are encrypted over a secure connection using high level SSL encryption, which cannot be viewed by a third party and is the same level of encryption used by banks and financial institutions to protect your password and username and other shared data. Your billing information is transmitted, stored, and processed according to the PCI Data Security Standard where all transactions related to your credit card are processed using secure encryption, the same type that banks use.

How am I billed with TruAssist?

TruAssist is billed on a per minute basis with no monthly minimums. Different types of work have different rates. For example, more specialized work, like bookkeeping, will have a different rate from administrative tasks. Expect the rate range to be similar to what you’d pay for temp workers.